FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, Oscii offers free standard shipping across India for all orders over ₹999. For smaller orders or express delivery options, applicable fees will be shown at checkout.
When will I receive my item?
1. Orders are typically processed within 24– 48 hours.
2. Delivery times vary by region:
Metro areas: 3–5 business days
Other regions: 5–7 business days
3. You’ll receive tracking details via email as soon as your order ships.
Can I change or return my item?
We want you to love your Oscii experience!
- Changes to your order are possible within 12 hours of placement—just email support@osciiglobal.com.
- Returns are accepted within 7 days of delivery, as long as the product is unopened and in original condition.
- Due to the nature of fragrance products, opened items cannot be returned unless damaged or defective.
To start a return or exchange, reach out with your order number and reason, and we’ll guide you through the process.